Who we are

Astro Academy Ltd is the data controller for the information described here, which means we decide why and how it is used. We are a company registered in England and Wales.

• Company: Astro Academy Ltd, registered in England and Wales, company number 13728761
• Email: info@astro-academy.co.uk
• ICO registration number: ZB349222

Our registered office address is on the public register at Companies House, under the company number above. Email reaches us fastest, and anything that needs to come by post can be sent to that address.

We have not appointed a data protection officer, and are not required to. Questions about your information come to us directly, at the email address above.

What we collect and why

There is one form on this website, on the contact page. Everything below comes from it, apart from the technical information your browser sends to any website it visits.

You give consent by ticking the box on the form before you send it. You can withdraw it at any time by emailing us, and we will delete the enquiry. Withdrawing consent does not affect anything done before you withdrew it.

Information you are not obliged to give

Nothing on this site is a statutory or contractual requirement. If you would rather not use the form, email us instead. If you leave out a way of contacting you, we simply cannot reply.

Who else handles your information

We use a small number of service providers. They act on our instructions and may not use your information for their own purposes.

• Formspree, Inc. (United States) - receives the contact form submission and passes it to us by email.
• Google - provides our email. Your enquiry and any correspondence with you is stored in that mailbox.
• Cloudflare, Inc. - hosts this website and serves its pages from its network. It handles the technical records any web host keeps, such as IP addresses in server logs.
• A spreadsheet of enquiries, held in the United Kingdom, so that nothing gets lost between messages.

We will disclose information to anybody else only where the law requires it.

Information sent outside the UK

We are in the UK and so is our record of enquiries, but two of the services above are not:

• the form provider operates in the United States, and an enquiry sent through the form is processed there;
• the website host runs a worldwide network, so the technical records it keeps may be held outside the UK, even though pages are normally served from close to the reader.

Your email provider and ours may also move messages between countries, as email providers do.

We ask each of these providers to protect the information to UK standards, and we send them no more than the service needs. Even so, if you would rather your details did not leave the UK at all, email us directly instead of using the form - that route stays between your email provider and ours.

How long we keep it

We keep enquiries and the correspondence that follows for six years from your last message. That is the period we may need records for tax and accounting purposes, and it is the same rule whether or not you go on to take a course.

Ask us to delete your information sooner and we will, unless the law requires us to keep it.

Your rights

Under UK data protection law you have the right to:

• ask for a copy of the personal information we hold about you;
• have inaccurate information corrected;
• have your information deleted;
• ask us to restrict how we use it;
• object to us using it where our basis is legitimate interests;
• receive it in a portable, machine readable form, or have it sent to someone else;
• withdraw consent at any time.

Email info@astro-academy.co.uk and say what you want. It costs nothing, and we will respond within one month. There is no automated decision making or profiling anywhere on this site.

Cookies

This site uses only the cookies our hosting platform needs to serve pages and keep them working. Those are exempt from the consent requirement under the Privacy and Electronic Communications Regulations, because the site cannot function without them.

You can block or delete cookies in your browser settings. Parts of the site may then stop behaving as intended.

Keeping it safe

Enquiries travel over an encrypted connection and are held in accounts protected by strong passwords and two factor authentication. No system is perfect: if a breach happens that is likely to put your rights at risk, we will tell you, and we will report it to the Information Commissioner's Office where the law requires.

Changes to this notice

If the way we handle information changes, this page changes with it, and the date at the top of the page changes too. Where a change materially affects people who have already contacted us, we will write to them.